Cody Upp, director of sales, marketing, and solutions design at Zebra Technologies, speaks with DC Velocity's David Maloney about the future of fulfillment operations. They review some of the history of fulfillment automation and the major changes that these solutions have made to our supply chains. They also discuss what is driving the need for more advanced fulfillment automation solutions and what the future might hold for this segment of the industry.
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Autonomous mobile robots (AMRs) are among the most impactful technologies currently being deployed in distribution and manufacturing facilities. Their popularity is a result of these robots being easy to deploy, scale, and operate in a cost-effective manner. But there is more to the robot than what can be seen from the outside. Taking a look under the hood, we discover the control systems and navigation components that allow the robots to function dependably and repeatably. Doug Schuchart, global intralogistics industry manager at Beckhoff discusses how PLCs, navigation systems, safety systems, and artificial intelligence capabilities are best deployed when combined into a single piece of controls hardware.
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Returns make up nearly 20 percent of all retail purchases and they cost retailers some $800 billion a year. Beyond the legitimate returns, a large portion of what customers send back is fraudulent. Half of consumers admit to making a fraudulent return at some point. What can be done to reduce the numbers of overall returns — and also identify fraudulent returns before the credit is issued? Anisa Kumar, CEO of Narvar and a retail expert, offers some practical tactics for countering fraud.
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Jeff Hill, senior director – global supply chain, at Titan Brands and Deanna Kaufman, vice president of product management at Körber Supply Chain Software, recently completed an industry webcast outlining the benefits that Titan has achieved since launching an order management system (OMS) in combination with a warehouse management system (WMS). Titan Brands is a direct-to-consumer distributor of fitness equipment and outdoor lifestyle products. Körber provided Titan with both the OMS and WMS software solutions. In this interview with DC Velocity's David Maloney, Jeff and Deanna briefly share the challenges that Titan was facing in managing its orders, why it selected Körber for its software deployments, and how the combination of OMS and WMS working in an orchestrated fashion has greatly benefitted its operations and elevated its customer service.
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Will Drewery, CEO and founder of Diagon, is interviewed about the presentation that he gave at the 2024 IMTS conference in Chicago. His presentation, Equipping the Factories of the Future, examined how many companies are struggling to find the manufacturing equipment they need to ramp up production capabilities quickly. That is why Diagon was created as a procurement platform for the manufacturing community. It works as a marketplace with listings of available manufactuing systems and resources for a wide range of industries. The Diagon marketplace includes both new and used gear. Drewery explains the benefits of using the marketplace, including reduced costs and faster equipment deployments.
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Enrique Herrera, industry principle for manufacturing at Zebra Technologies, is interviewed about the presentation that he gave at the 2024 IMTS conference in Chicago. His presentation, The Rise of the Connected Factory: Charting Manufacturing's Digital Transformation, explained how today's manufacturing systems must connect with each other to be effective and efficient. The presentation included a study presented by Zebra on the progress being made towards a digital transformation of the factory floor. He also shared insights into the types of systems and technologies that are part of the connected factory.
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